Your feedback is important in helping the clinic to maintain the highest standard of community emergency care.

General Comments

We welcome any and all general comments about our facility, staff, services and/or care. Click here if you wish to make a comment and/or suggestion that does not require a response.

Register a Complaint

The OUCC also has a highly organized and enforced conflict resolution system in place to respond to our patients who wish to discuss dissatisfaction with care they feel was below an acceptable standard. If you wish to register a complaint with the clinic, please Click here. You will receive a response from the clinic’s representative.


#100-1220 Promenade Place d’Orleans
Orleans, Ontario, Canada K1C 7K3
Tel: 613-841-5389 Fax: 613-841-5393
[email protected]

The clinic is located just off Hwy 17 in Orleans, Ontario, directly across from the Place d’Orleans shopping center and the bus terminal. Exit Hwy 17 at Place d’Orleans; we are in the same mall with the Blockbuster Video, Kettleman’s Bagels and Loblaws.